OGL Computer

OGL offer a Remote Server Monitoring service enabling us to monitor the health of your Microsoft Windows servers on a continuous basis. This enables us to quickly identify faults which may develop on your servers and also allows us to proactively identify and resolve potential future problems.

Our helpdesk staff monitor the health of your servers via our web based monitoring control panel and will frequently spot faults or potential problems before you even realise you have a problem, helping us to ensure the maximum possible uptime of your systems.

Some of the key items OGL can monitor on your servers are:

• Status of backup routines
• Anti-virus updates
• Disk space
• Server hardware such as system fans, cpu fans and system temperature (dependent on hardware)
• Impending or actual failure of server hard disks
• Network connectivity (peripherals such as network printers)
• Network services such as email
• Connectivity of any site to site VPN tunnels
• Third party hardware such as APC UPS
• Company website (to ensure it is live).

If required, OGL can provide you, via email, with a daily, weekly or monthly report summarising the state of your servers.

In addition to our Remote Server Monitoring Service we can also carry out automated inventory scans of your workstations allowing you to obtain detailed information of both the workstation hardware and installed software.

OGL offer the Remote Server Monitoring service as a fully managed service. Alternatively, for companies who have their own in-house IT staff, we can also offer the option of being able to login to our control panel for self monitoring.

If you want to be informed out of normal business hours of any problems with your servers the service can send you alerts by either email or SMS. For users of web enabled PDAs or Smartphones, we also offer a mobile optimised version of our web based control panel.

OGL's Remote Server Monitoring solution requires only the installation of a small secure monitoring agent on each server. This has zero impact on server performance and requires no modifications to your existing firewall. Once the agent is installed we can carry out workstation asset scans without any additional software being installed on the workstations.

For more information about Remote Monitoring Services from OGL, please contact our Technical Consultancy Team on 01299 873 873.