Remote Monitoring

Reliance on IT makes optimal performance and maximum uptime of a server, or servers, a business priority. Server downtime could severely disrupt your organisation’s operation and the possibility of critical applications failing and causing costly disruption is a threat which every business needs to consider.

Our Remote Monitoring service minimises the risk of IT downtime by providing continuous monitoring of your Microsoft Windows and Linux Servers. We will detect early warning signs of potential problems, often before you realise you even have a problem, and combined with an OGL IT Support contract, it will enable preventative action before users are impacted and productivity is reduced, resulting in the maximum possible uptime of your IT system.

Benefits

  • Continuous, automated monitoring of Windows and Linux Servers
  • Dedicated Remote Monitoring team controls specific error messages
  • Immediate server offline error validation and support response
  • Immediate support call logging after general server error validation
  • Control panel for self monitoring plus out of hours alerts

Features

  • Maximising operational IT uptime
  • Improves cost efficiency of your IT by reducing business disruption
  • Direct alerts to OGL increases the strength of your IT support
  • OGL’s managed service provides cost and time savings
  • Provides firmer guarantees to your clients on your operational uptime