OGL Blog

It should be no secret to wholesalers that customers hate to wait. Long waiting times lead to frustration. Frustration turns into complaints and negative reviews. Unfortunately, that often has a long-term negative impact on your company’s reputation. So, how can you reduce long lead times in your supply chain? From choosing local suppliers to utilising ...

Good customer service makes a wholesale business thrive. If you’re worried about your sales taking a dip, then it’s time to re-evaluate customer service within your business. Your customers have a variety of wholesalers at their fingertips, so you need to let them know why your business should be their number one choice. These days, convenience is...

A huge congratulations to Sam Blaze who reached her 5 year Long Service milestone last week. We caught up with Sam to find out more about her time at OGL so far… "The last 5 years have gone by so quickly!! I re-joined to take over the Receptionist role from the much-loved Sam Fletcher. My role is a real mix, welcoming visitors, taki...