OGL Blog

How to improve your online customer service  Many businesses overlook the importance of good online customer service. Multiple studies show that a bad website experience or a site with poor design could be the deciding factor between purchasing from your company or going to a competitor. 75% of consumers admit that they judge businesses’ credibility bas...

Is your business performing as it should? Ideally, your business will be performing at its full potential, achieving the maximum amount of sales, customers and profits. In an ideal world, your business will be the most time efficient, cost effective, high quality, customer focused company in your industry. But how would you know if you were? We all know the key...