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About C. Brandauer & Co Ltd

As one of the largest contract presswork companies in Europe, C. Brandauer & Co offers precision metal components and technical solutions to customers throughout the world. Since it was founded as a pen nib manufacturer in 1862, Brandauer has evolved into a world-class engineering company, specialising in the manufacture of complex components, in difficult materials, for a wide range of industry sectors. Today, the family-owned business, based in Birmingham, employs 65 staff and has 35 PCs.
Number of Employees: 65
Partnered with OGL since: 2009-2015 Rejoined: 2018
Company Location: Birmingham
Company Website: www.brandauer.co.uk
OGL’s proactive approach is a major reason why previous customers return
C. Brandauer & Co were originally a customer of OGL’s between 2009 and 2015; however, the decision was made when they installed a new ERP system that it was best to have one provider that fits all their IT services and ended their contract with OGL. However, since leaving they realised that in order to progress their business, they needed OGL’s IT solutions in place, and were keen to return.
Their Financial Director was happy to explain: “We always felt we previously had good support from OGL, but the decision was made to collaborate with our ERP system provider, so it was easier to handle moving forward. On reflection, we appreciated what OGL had previously offered us, which was a proactive approach to IT support rather than a reactive one. We understood that if we wanted to improve as a company, OGL was the right fit for us.”
Brandauer’s Financial Director continued: “As we changed our IT support provider, we were desperate to avoid any downtime. We needed better control and lockdown of our data, and we wanted a more proactive service. We called OGL and explained our situation, who were more than happy to review the gaps in our systems and to help solve our problems.
“Ultimately, they’ve delivered their promise and given us additional peace of mind that our systems are operating in a much more secure way and on a budget that suits the size of our business. I feel they have not only done what has been asked but have given a dedicated and an enthusiastic approach to how they monitor and maintain our systems by way of quarterly health checks and reporting back future recommendations.
“We are now confident in our IT support and are looking to the future, as there could be a potential to move off-premise which will need all our IT infrastructure in place prior to moving to avoid any downtime.”
OGL is seeing this more and more; previous customers who, for various reasons, leave at the end of their contract and then return a few years later. We understand that some organisations will eventually need to leave due to their own particular circumstances, but having been in business for over 40 years, OGL understands that uncompromising customer service and a proactive approach will always be one of the main reasons why businesses return to OGL.
"OGL has given us additional peace of mind that our systems are operating in a much more secure way based on a budget that suits the size of our business. I feel they have not only done what has been asked but have given a proactive approach to how they monitor and maintain our systems by way of quarterly health checks and reporting back future recommendations."

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Cloud Recovery
Utilising the cloud to backup and recover your data brings many benefits. A key benefit being it’s stored securely away from your premises, which means anything affecting your business cannot impact your backed-up copy as your data is held in our state-of-the-art data c...
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In some situations, cloud-based disaster recovery solutions aren’t suitable, or, sometimes, businesses express a desire to keep all their data on-site. In that case we can offer on-site hardware to ensure you have a failsafe backup in place to make your data quickly and...
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Cloud Data Storage
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Data Storage
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The OGL Cloud
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Microsoft Azure
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Microsoft 365
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Hosted Desktops
Instead of needing a PC that’s preloaded with the relevant applications and programs, you can use a thin client, laptop, smartphone, tablet or indeed a PC to access everything you need from the cloud, from any location with an internet connection.
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System Configuration & Approval
We configure the system to match your business processes and ensure you approve the set up before we start training.

Data Migration
Your historical data is invaluable, which is why our expert Data Analysts transfer your data to OGL Software.

IT Support
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Proactive On-Site Support
Minimise the risk of user downtime and poorly performing equipment with proactive management of all IT tasks for your business.
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Remote Monitoring
Optimal performance is essential for any productive business. Minimise the risk of costly IT downtime with continuous monitoring of your servers to identify early warning signs and issues before they impact your business.
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Patch Management
With various packages available to suit your needs, our fully managed service ensures regular updates to keep your devices updated, stable and secure, all carried out remotely so there’s minimum disruption to your business.
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Internet Connectivity
State-of-the-art communications for businesses of all sizes and types. We can offer a vast range of connectivity platforms, from reliable lease lines to niche and bespoke products.
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Works Order Processing
prof.ITplus supplies you with the tools you need for kit assemblies and Bill of Materials. The WOP module gives you the control you need to effectively process Works Orders.
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Servicing
Our partnership and integration with Protean, the leading experts in field service management software, allows us to deliver additional servicing management functionality for wholesale and distribution businesses.
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Hose Assembly
Hydraulic and Pneumatic distributors can now easily keep control and traceability of hose assemblies with the prof.ITplus Hose Assembly module.
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Data Storing & Sharing
Storing data in a secure, yet accessible, way is a headache for many businesses we speak to. Your data needs to be safe, yet you also need access to it, from the office and maybe from remote locations too. And you also need the ability to share it with colleagues.
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Cloud Computing
Our specialists can architect, design, deploy and manage any type of cloud solution, based on business needs We have made a significant investment.
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Modern businesses depend on their IT company to operate effectively. Whether your organisation has a small core of IT users or many hundreds of employees, you depend full-time on your IT infrastructure. Maintaining that infrastructure and ensuring its maximum performance is p...
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