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About Excelsior Panelling Systems

Excelsior Panelling Systems Ltd manufacture, supply and install bespoke quality bathroom products for all washroom environments and are highly regarded as one of best within their industry. Since 1978 they have installed various washrooms and changing cubicles, duct panelling and vanity unit systems to suit all environments; from schools to office developments and leisure centres to hospitals. Based in the West Midlands, they employ 54 members of staff and have 24 PCs.
Number of Employees: 54
Partnered with OGL since: 2001
Company Location: West Midlands
Company Website: www.excelsior-cubicles.co.uk
"An extension of our own business"
As a family run business, OGL understands the importance of trust and values when working with our customers. We’ve built thousands of great relationships over our 40 years in business that we’re proud of, including Excelsior Panelling Systems Ltd.
Having been a customer of OGL’s for over 17 years, we met up with Excelsior’s Finance Manager to discuss how their business has benefitted since partnering with OGL. He said: “As our business has steadily grown, the volume of emails had started taking up a huge amount of server space and was slowing the business down. OGL listened to our concerns and responded with an immediate solution. Taking OGL’s advice, we realised that the Cloud was the only option going forward, if we wanted to continue progressing our business, and so we invested in Office 365. We saw a positive impact immediately as it freed up over 50Gb of server space by removing Exchange. This allowed us to work much more effectively and kept our operations running smoothly.”
Excelsior’s Finance Manager continued “OGL’s friendly and knowledgeable manner is a welcome approach and we view them as an extension of our own business. They have consistently helped and advised on all aspects of IT, whatever the size of the issue, from our Account Manager to the First Line Helpdesk Engineer. All this helps with keeping the business running smoothly and allows us to concentrate on our core business practices and not to worry about any IT issues. It lets us do what we are good at, which is to manufacture and install high quality washroom cubicle systems and products.
“We have regular meetings with our Account Manager at OGL, who always keeps us up-to-date with future technologies and any potential problems. This proactive strategy is a fundamental reason why we invested in OGL’s sister company, CyberGuard, to help improve our approach to cyber-crime. We were advised that our current anti-virus product provided us with limited protection against sophisticated cyber-attacks and CyberGuard recommended their next-generation anti-virus product, Carbon Black Defense. This offers real-time monitoring and identifies suspicious users from previous user activity and has given us much more confidence in knowing that we can be reasonably assured that we are protected from current known viruses. Any downtime that we experience could potentially bring the company to a stop, so Carbon Black is a vital product for our business”
Excelsior’s Financial Manager concluded: “We feel very confident in OGL, enough to support us through the minefield that is IT. Our server is coming to the end of its natural life and we will be looking to move to a cloud-based solution, happy in the knowledge that OGL will be working alongside us, giving advice and guiding us through the process. I would like to thank them for all their efforts and assistance over the years.”
“OGL always comes across as a friendly progressive IT company who feel like an internal department within our own business. They have consistently helped and advised on all aspects of our IT.”

IT Solutions that work
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Digital Transformation
From the initial meeting to installing your new IT systems, we’ll take you on an IT journey to get to the bottom of what you need from an IT system, now and in the future, and ultimately guide you on which solutions would benefit your business.
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Cloud Recovery
Utilising the cloud to backup and recover your data brings many benefits. A key benefit being it’s stored securely away from your premises, which means anything affecting your business cannot impact your backed-up copy as your data is held in our state-of-the-art data c...
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On-Site Backup
In some situations, cloud-based disaster recovery solutions aren’t suitable, or, sometimes, businesses express a desire to keep all their data on-site. In that case we can offer on-site hardware to ensure you have a failsafe backup in place to make your data quickly and...
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Networks & Servers
We’ll evaluate your requirements to design and deliver a flexible, cost-effective network solution that is a perfect fit with your organisational needs. We can configure, manage and maintain your infrastructure or we can leave full responsibility up to you.
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Virtualisation
The single most effective way to reduce IT expenses while boosting efficiency and agility, not just for large enterprises, but for small and mid-size businesses too.
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Cloud Data Storage
A low cost solution that offers big benefits for your business. Our cloud team has built and implemented cloud storage and sharing systems for thousands of companies that require a robust data backup solution and instant access to files away from the office.
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The OGL Cloud
Our very own highly advanced and secure platform that delivers incredible benefits for businesses looking to host their IT in a UK-based, state-of-the-art data centre.
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Microsoft Azure
A flexible approach to cloud computing, with infinite storage space that enables businesses to build, deploy and manage applications and services on a consumption basis rather than one fixed payment.
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Office 365
Office 365 from Microsoft incorporates Outlook, Microsoft’s cloud-based email solution, as well as a whole host of other workplace tools which can include Word, Excel, PowerPoint, OneNote, Outlook, Publisher, Access and SharePoint.
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Microsoft 365
A complete, intelligent solution that offers employees an opportunity to work creatively together while safe in the knowledge they are working securely. It combines all your favourite applications within Office 365, Windows 10 and Microsoft Enterprise Mobility and Security.
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Hosted Desktops
Instead of needing a PC that’s preloaded with the relevant applications and programs, you can use a thin client, laptop, smartphone, tablet or indeed a PC to access everything you need from the cloud, from any location with an internet connection.
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IT Support
Friendly, professional and stress-free IT support, delivered to your business over the phone, email, via remote login or in person.
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Proactive On-Site Support
Minimise the risk of user downtime and poorly performing equipment with proactive management of all IT tasks for your business.
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Remote Monitoring
Optimal performance is essential for any productive business. Minimise the risk of costly IT downtime with continuous monitoring of your servers to identify early warning signs and issues before they impact your business.
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Patch Management
With various packages available to suit your needs, our fully managed service ensures regular updates to keep your devices updated, stable and secure, all carried out remotely so there’s minimum disruption to your business.
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Hardware Disposal Service
A safe, secure cost-effective and environmentally friendly way to make space in your server room and clear out any old PCs, laptops, printers, photocopiers, servers, fax machines or peripherals.
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Internet Connectivity
State-of-the-art communications for businesses of all sizes and types. We can offer a vast range of connectivity platforms, from reliable lease lines to niche and bespoke products.
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Data Storing & Sharing
Storing data in a secure, yet accessible, way is a headache for many businesses we speak to. Your data needs to be safe, yet you also need access to it, from the office and maybe from remote locations too. And you also need the ability to share it with colleagues.
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Cloud Computing
Our specialists can architect, design, deploy and manage any type of cloud solution, based on business needs We have made a significant investment.
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IT Support packages
Modern businesses depend on their IT company to operate effectively. Whether your organisation has a small core of IT users or many hundreds of employees, you depend full-time on your IT infrastructure. Maintaining that infrastructure and ensuring its maximum performance is p...
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