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GUIDE: How a CRM will benefit my business

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How can a CRM benefit wholesalers & distributors? 

Wholesalers, distributors and merchants are looking to technology to help them stay competitive, meet customer demand and digitalise their operations to ensure they future-proof their business. An ERP solution, with a fully integrated CRM system, should be the core of any stockist business, to ensure they’re working effectively to manage their stock and sales.

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GUIDE: How a CRM will benefit my business-icon-second-section

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Customer Relationship Management (CRM)
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Sales Order Management
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Customer & Product Pricing
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Stock Management
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Warehouse Management
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Trade Counter Sales
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Purchasing & Supplier Management
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Returns Order Processing
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Accounts & Invoicing
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Sales & Company Reporting
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Integrated eCommerce
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Works Order Processing
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Servicing
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Hose Assembly
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Customer Relationship Management (CRM)

Manage your customer & prospect data and interactions in one, fully integrated platform. The prof.ITplus CRM will enable you to deliver quality customer service and maximise sales efforts.  

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Sales Order Management

Multi-channel order management software that seamlessly connects with all other business software modules for efficient and effective order management.  

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Customer & Product Pricing

Sophisticated pricing functionality to handle any volume or complexity of products as well as store special customer pricing to help you deliver a personalised service with ease.  

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Stock Management

Meet customer demands with inventory management software that helps you to monitor, control and optimise your stock levels.  

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Warehouse Management

The prof.ITplus WMS maximises efficiencies from restocking to picking, packing and dispatching so your orders are fulfilled on time and with ease by your warehouse team.  

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Trade Counter Sales

Suitable for trade counters or showrooms, the prof.ITplus Trade Counter Software gives you access to all inventory and customer information so you can deliver quality face-to-face customer service. 

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Purchasing & Supplier Management

The fully integrated prof.ITplus purchase order processing system connects with your stock, warehouse, sales orders and accounts departments so you can make informed, accurate purchasing decisions.  

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Returns Order Processing

prof.ITplus minimises the risk of losing money on missing returned stock and allows you to keep on top of your stock control and sales order process. 

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Accounts & Invoicing

The fully integrated, Making Tax Digital Compatible Accounting module takes care of all your financial processes within one central system, making sure your data is always accurate.  

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Sales & Company Reporting

Stay competitive in the wholesale & distribution industry with invaluable, real-time company and sales performance data using the prof.ITplus Business Intelligence Tools.  

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Integrated eCommerce

Easily implement a multi-channel selling strategy with Marketplace and eCommerce integration that will grow your customer base and increase sales without the extra admin.  

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Works Order Processing

prof.ITplus supplies you with the tools you need for kit assemblies and Bill of Materials. The WOP module gives you the control you need to effectively process Works Orders.  

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Servicing

Our partnership and integration with Protean, the leading experts in field service management software, allows us to deliver additional servicing management functionality for wholesale and distribution businesses. 

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Hose Assembly

Hydraulic and Pneumatic distributors can now easily keep control and traceability of hose assemblies with the prof.ITplus Hose Assembly module.  

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