"I consider OGL to be my extended team and I think of the individuals as my colleagues as they provide me with excellent backup when I am in the office. I really value their support and I know if I have a query I can pick up the phone and speak to like-minded technical engineers who understand the issues."
Davies and Partners SolicitorsBristol, Gloucester, Birmingham & London Read more Case Studies
IT Support Packages
IT support via phone, email, remote login or in person
- Friendly, professional IT experts on hand when you need them
- Reach us by phone, email or web
- Teams of dedicated engineers who really know our customers
- Remote and on-site support
- Out of hours support available if needed
- Pick an IT support package that suits your business needs
Friendly, professional IT support to keep your staff working
Our IT Consultants will work with you to tailor an IT package to suit your business requirements and budget. Whether you need a fully managed service covering your business critical and end user equipment, or a basic package of support for your end users, we’re sure to have the right option for you.
The majority of our 1,200 customers have some form of IT support from us and are benefiting from our superior service and knowledge.
Reliable IT support from a premium provider
We support both large and small organisations with differing requirements, ranging from multiple-server virtualised infrastructures to businesses with a single server.
We’ll be happy to speak to you about your organisation and advise which of our packages would best suit you.
Delivered by great people with excellent knowledge
Our IT Support is delivered via a team of highly qualified engineers whose sole remit is to keep your IT infrastructure and employees working.
We have a large team of engineers who form our IT Support Desk and are on hand to handle your issues via phone and email in a professional, helpful manner. Our engineers are structured so that the more complex an issue, the more qualified the engineer who assists you will be. Our primary aim is get your issue resolved in the quickest time and ensure the integrity of your infrastructure is maintained. Sometimes our Support Desk Engineers will connect to your PC remotely, meaning they can access your equipment from our offices to fix your issue.
If your issue needs an on-site visit, a Field Engineer will be booked to come and see you. They’re a highly qualified team who take great pride in solving a whole range of IT issues for our customers at their site.
Peace of mind for your business
As well as the actual service components of our IT Support Packages, you also get peace of mind from contracting with OGL Computer. We won’t be phased by any of your issues and will know how to get your IT issue resolved efficiently so your staff can get on with their priorities.
We’re very proud of our IT support services and the difference it makes to our customers.
Cost-effective solution to the headache of IT admin & maintenance Management of agreed tasks associated with an IT infrastructure Worry-free & hassle-free IT Proactive support from experts Minimise the risk of user downtime & poorly-performing equipment Less expensive than employing a dedicated resource Let us worry about your IT admi...Find out more >
Outsourcing your IT could prove to be a very shrewd move indeed. We know that IT is a headache for a lot of businesses, but here at OGL that’s what we live and breathe. We know that outsourcing your business IT could be the smartest move you ever make. Our team brings a pragmatic and responsible approach to IT which lets you focus on running your business wi...Find out more >
OGL go above and beyond to help Patrico get up and running after major disaster Patrico is very much a family run business and has been using OGL for their IT support since 2000. Throughout the years, OGL has helped progress Patrico into the leading nationwide industrial container company that they are today, managing to overcome t...Find out more >