Servicing

prof.ITplus & Protean


Software Integration

  • Improve efficiency and eliminate duplication of data
  • Two-way data synchronisation to ensure accuracy 
  • Manage everything in one system 
  • Inform decision making with trend reports 
  • Reduce costs by removing the need for separate systems 

Delivering additional servicing management functionality for stockist businesses 

prof.ITplus integration with Protean Software manages the processing of service jobs by remote engineers.

prof.ITplus integrates with Protean Software, the leading experts in field service management software, to deliver additional specialist functionality to stockists, distributors and wholesalers who also supply, install, maintain and hire equipment.This partnership delivers unrivalled benefits by bringing together two powerful software systems which share data in a seamless way.

Both prof.ITplus and Protean focus on reducing the volume of paperwork and manual processes to improve productivity and increase profits. This, in turn, delivers greater customer service as staff can check customer and stock information, as well as create quotes, sales orders, invoices and raise servicing jobs using up-to-date information whilst on the phone to a customer.

This instant, all-round visibility of a customer’s situation, also saves staff time by not having to login to multiple disparate systems to check financial status before booking new orders and service jobs.

Get in touch and find out how to integrate with Protean

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