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Here you'll find the latest technology and software stories, news, advice, tips and ideas to help you transform the way you do business.
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How to get the most out of your CRM
Investing in a CRM should allow your business to improve on its customer service, marketing efforts and sales opportunities. However, simply implementing the software won’t revolutionise your business. It’s important that the CRM users know how to fully utilise the software and that the business is making the most of its automated processes to boost product...
The benefits of working with a Microsoft Tier 1 Partner
Having been in the industry for over 40 years, we value the relationships we’ve developed with our partners. We are proud to share a unique relationship with Microsoft, a special partnership we’ve had for over 20 years. During the last two years, we’ve become a prestigious Microsoft Tier 1 Partner, an exclusive accolade for businesses in the UK. Bu...
Catering Supplies Distributors: Tips for boosting brand awareness
It’s no secret that any B2B distributor / wholesaler market is competitive, and the catering supplies industry is no exception. Whether you’re supplying packaging, disposables, equipment or food and drink, the catering B2B world is fierce and it’s important to stand out from the crowd. But that’s easier said than done. Customer expectations...
How can a CRM benefit my business?
Whether you’re looking to invest in a CRM system for the first time, you’re new to using your CRM software or you’re wondering if you’re getting the most out of your investment, it won’t harm to start at the beginning to ensure you’ll receive a ROI. Let’s begin with the basics… What is a CRM? CRM stands for Custo...
Why is Stock Control Important to a Business?
Stock control should be a priority for any business owner. When you’re in control of your stock, you'll see improvements in warehouse efficiency, better customer service and clear visibility of stock value and profit margins. Find out why stock control is important, and how you can maintain an effective system that will help your business scale. What...
Is it worth being Cyber Essentials Plus accredited?
Short answer: Yes! We all know the importance of Cyber Essentials, and if not, you really need to get up to speed ( www.ogl.co.uk/a-guide-to-cyber-essentials ). Achieving a Cyber Essentials accreditation is a great framework to address the basics of cyber security, but is it really enough? Once achieved, you certainly need to be thinking about the next level of your c...
1 in 5 businesses unaware of the benefits of Cyber Essentials accreditation
A worrying number of UK businesses still aren’t aware of the benefits of the Government-backed Cyber Essentials scheme, according to a recent survey from CyberGuard (part of the OGL Group). Almost 1 in 5 IT managers reported that they were unaware of how Cyber Essentials compliance could help their business, with 10% unsure of whether their company even had ...
OGL staff choose Stroke Association for their charity of the month
At the end of last year, we asked staff to choose charities that they would like to raise money for and nominate as the "charity of the month" throughout 2019. Every month, we'll be raising money for a different nominated charity through a dress down day, dedicated to that charity of the month. Staff nominated charities that were personal and clos...
How to improve profits in the janitorial industry
How to improve profits in the janitorial market The cleaning and janitorial stockist and distribution industry is competitive. There are plenty of big names dominating the UK market and with low margin products and limited customer loyalty, staying competitive can be a struggle. Customer service is key to competing in the industry. The products sold will l...