Account Director

Opportunity Overview...

We’re looking for a Senior Account Manager/Account Director to join our IT Solutions Sales team with proven success in the growth and retention of key accounts in an IT environment.

Experienced in building and leading customer relationships and developing strategy, you will be responsible for our most prestigious customers and their trusted advisor when it comes to advice about emerging technology.

With over 1,000 customers and an impressive portfolio of the latest IT and cyber security solutions, this is a fantastic opportunity for someone who is looking for their next challenge. We operate in a fast-moving industry with new technologies emerging all the time and you will be the key point of contact for our customers who want to better understand how these technologies can help them improve their efficiency, productivity, and agility.

Working alongside our Account Managers, Solution Consultants and virtual CTO team, you will provide advice to a range of our larger customers as well as identifying sales growth opportunities. You will have a genuine passion for technology, and experience of working in the IT industry.

So that’s what we are looking for, but why work for OGL IT Solutions?

OGL IT Solutions is the specialist managed IT services division within the highly successful OGL Group.

OGL is at the forefront of the technology industry, partnering with some of the biggest global players in IT and cyber security. Our team of highly qualified engineers and installation teams also work closely with our cyber security division, CyberGuard, to deliver robust and secure IT services and solutions.

And we’re growing, which is why we are seeking dynamic, motivated and talented people to come and join our team!

We offer fulfilling careers, personal and professional development and a great working environment. Having started from humble beginnings in 1976, we value our heritage and the solid enduring foundation we are built on, but we have continually evolved to remain at the forefront of the technology industry.

You’ll be working alongside almost 300 highly skilled, talented, ambitious individuals who work together to deliver best-in-class solutions and a first-class service to our customers. We actively support internal progression and personal development if you want it, and there is immense job satisfaction to be found at OGL, with a culture that supports staff, listens to ideas and includes people at all levels in the decision-making process.

Our fantastic employees are proud to work for OGL IT Solutions, and you will be too if you join us as we continue to expand.

Now for the detail…

  • Account Director icon#1
    Permanent - Full-time
  • Account Director icon#2
    38.25 hours (Monday to Friday)
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    Location: Kidderminster / Hybrid
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    Salary: Competitive
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    Team: IT Solutions Sales

Job Spec...

  • Job Type: Permanent - Full-time
  • 38.25 hours (Monday to Friday)
  • Location: Kidderminster / Hybrid
  • Job Type: Permanent - Full-time


Our staff work hard, and we appreciate their commitment. That’s why we want them to feel valued. We have all the standard benefits you expect from most employers plus a few extras too… 

  • Hybrid / flexible working
  • 25 days holiday plus 8 bank holidays
  • Opportunity to buy and sell holiday
  • Target related bonus
  • Company car / Car allowance
  • Private healthcare
  • Employee referral bonus scheme
  • An investment in your learning, development and career progression
  • Free on-site parking

Key Responsibilities...

  • Be the primary point of contact for your allocated customers
  • Achievement of monthly, quarterly and annual sales targets including the renewal of existing contracts, the growth of your customers’ contract value, and the acquisition of new customers to OGL
  • Build and maintain strong customer relationships through regular contact and providing advice and guidance on relevant technologies and solutions
  • Present recommendations for new solutions and services aligned to the needs of the customer
  • Attend scheduled meetings with other members of the team, including Line Managers, to discuss potential pipeline and ongoing activity
  • Maintain an appropriate level of knowledge of products, services and technological developments to be able to advise customers

Skills & Experience...

  • Demonstrable experience in the management of key accounts in an IT environment with proven results of sales growth
  • Experience in the delivery of strategic IT road maps
  • Excellent commercial acumen and negotiation skills
  • Ability to demonstrate knowledge and understanding of both cloud-based and on-premise infrastructure solutions with experience of Microsoft Azure and Office 365
  • Committed to delivering first-class customer service and building a long-lasting trust environment
  • Excellent communication skills
  • Strong organisational and administrative skills

Next Steps...

Email our Recruitment Team at [email protected] with your CV and a covering letter telling us why you are perfect for this role.

If you have any questions about this vacancy, please call 01299 873 873.

Apply for this role
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What it's like to work at OGL

Find out more about what it's like to work at OGL, team members who currently do this role and other career opportunities we currently have.