Telesales Apprentice

Key skills:

• A professional and engaging telephone manner

• Ability to interact confidently with potential prospects

• Excellent verbal and written communication skills, with strong attention to detail

• Ability to work as part of a team, with a common goal

• Proactive, can-do attitude and behaviour

• Ability to manage own workload to meet KPIs and targets

• A commitment to creating a first-class impression

Preferred skills & experience:

• Experience of outbound calling in a high volume, results driven and rewarding environment

• B2B sales experience

Job description:

Sales is a tough business but, for some, it’s all about that feeling of satisfaction and achievement when you engage a potential customer and get them to realise that what we are offering can solve so many of their current challenges.

Our Telesales team just love talking to potential customers and learning all about their business. They are passionate and have a natural ability to communicate in an engaging, friendly, and professional manner over the phone.

Does that sound like you, or someone you aspire to be? Then you could be just who we are looking for to join our hugely successful sales team…

Following the successful progression of one of our Appointment Makers into a Hybrid External Sales role, we are now looking for the next shining star to join our Telesales team and start their sales career journey.

Becoming a successful salesperson can take time; you not only have to learn your craft, but you need to learn all about our business, our products, and our customers too. Our apprenticeships have proven to deliver a great way to build your confidence, develop your knowledge and equip you with the tools you need to be an effective salesperson.

The role of the Telesales Apprentice will be focused on qualifying new potential prospects on our database by calling them to gather vital information and start building our knowledge about their business to support the Appointment Makers in securing meetings for our External Sales Consultants.

Working alongside our highly experienced Appointment Makers, you will learn key skills and techniques to engage potential prospects and match their needs to our software. With years of experience between them, you will have a solid support network around you. You will also work closely with our Market Intelligence & Lead Manager to ensure that all information you gather is recorded with high degrees of accuracy on our CRM to enable our Marketing team to send targeted campaigns and the Appointment Makers to identify relevant sales opportunities.

You will often be the first point of contact with these potential prospects, so creating that first great impression is so important. You could be speaking with a range of people across the business from the Receptionist to the Business Owner so your ability to adapt your style and language to reflect the person you are speaking to is a key skill.

The role will follow a clearly defined career path giving you the opportunity to progress to an Appointment Maker, Hybrid Sales role and ultimately, an External Sales Consultant, if that’s the path you want to take and you can demonstrate a passion and aptitude for the differing roles as you develop.

If you are excited about what you have read so far and are keen to start your career in sales, then get in touch today!

Responsibilities:

• Make outbound calls to qualify prospects and leads to support the Appointment Makers in securing meetings

• Obtain and record key information about prospects promptly and with a high degree of accuracy on our CRM

• Achieve qualification targets and data accuracy KPIs

• Participate in sales training and conversation coaching

• Participate in product training to build knowledge of Profit4

• Carry out all related administrative tasks

The benefits of working at OGL:

Our staff work hard, and we appreciate their commitment. That’s why we want them to feel valued. We have all the standard benefits you expect from most employers plus a few extras too… 

• 25 days holiday plus 8 bank holidays 
• Opportunity to buy and sell holiday
• Employee referral bonus scheme 
• Free on-site parking 

Next Steps...

Email our Recruitment Team at [email protected] with your CV and tell us why you are perfect for this role. If you have any questions about this vacancy, please call 01299 873 873.

We reserve the right to close any vacancy from further applications when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.