External Account Manager - Public Sector

Opportunity Overview...

Following continued success and expansion of our services into the Public Sector, we are now seeking an experienced Account Manager who is adept at forging long lasting working relationships with customers in the Public Sector. 

The IT & cyber security sector is constantly evolving and the opportunities it presents to organisations are significant. With the continued threat of cyber-crime across the Public Sector, senior executives are having to take a proactive approach to increase their security and IT maturity.  As part of the public sector team, it will be your responsibility to maintain and grow existing relationships with our customers in this sector. 

You will be a natural communicator (both face-to-face and over the phone) and be able to build trust with customers quickly through demonstrating your knowledge and understanding of how technology can deliver value to their organisation. 

You will help drive the growth of our IT and cyber security business across the spectrum of public sector markets including education, healthcare, central and local governments, MOD, DWP, public transport, law enforcement and emergency services.  

With every day presenting new opportunities and challenges you will enjoy an agile working environment and be able to prioritise your breadth of tasks to keep your sales pipeline buoyant. 

We also provide ongoing support and mentoring to nurture your sales talent and reward success!  

This is a fantastic opportunity for someone who is looking for their next challenge. We operate in a fast-moving industry with new technologies emerging all the time and you will be the key point of contact for our customers in the Public Sector who want to better understand how these technologies can help them improve their efficiency, productivity, and agility.  

You will be working alongside other experienced Account Managers and Solution Consultants to provide advice to a wide range of customers as well as to identify sales growth opportunities. You will no doubt have a genuine passion for technology, and preferably experience of working in an IT or related technology industry. 

So that’s what we are looking for, but why work for OGL IT Solutions? 

OGL IT Solutions is the specialist managed IT services division within the highly successful OGL Group. 

OGL is at the forefront of the technology industry, partnering with some of the biggest global players in IT and cyber security. Our team of highly qualified engineers and installation teams also work closely with our cyber security division, CyberGuard, to deliver robust and secure IT services and solutions. 

And we’re growing, which is why we are seeking dynamic, motivated and talented people to come and join our team! 

We offer fulfilling careers, personal and professional development and a great working environment. Having started from humble beginnings in 1976, we value our heritage and the solid enduring foundation we are built on, but we have continually evolved to remain at the forefront of the technology industry. 

You’ll be working alongside almost 300 highly skilled, talented, ambitious individuals who work together to deliver best-in-class solutions and a first-class service to our customers. We actively support internal progression and personal development if you want it, and there is immense job satisfaction to be found at OGL, with a culture that supports staff, listens to ideas and includes people at all levels in the decision-making process. 

Our fantastic employees are proud to work for OGL IT Solutions, and you will be too if you join us as we continue to expand. 

Now for the detail…

  • External Account Manager - Public Sector icon#1
    Permanent - Full-time
  • External Account Manager - Public Sector icon#2
    38.25 hours (Monday to Friday)
  • External Account Manager - Public Sector icon#3
    Location: Kidderminster / Hybrid
  • External Account Manager - Public Sector icon#4
    Salary: Dependent on experience
  • External Account Manager - Public Sector icon#5
    Team: IT Solution Sales

Job Spec...

  • Job Type: Permanent - Full-time
  • 38.25 hours (Monday to Friday)
  • Location: Kidderminster / Hybrid
  • Salary: Dependent on experience
  • Team: IT Solution Sales


Our staff work hard, and we appreciate their commitment. That’s why we want them to feel valued. We have all the standard benefits you expect from most employers plus a few extras too… 

  • Hybrid / flexible working 
  • 25 days holiday plus 8 bank holidays 
  • Opportunity to buy and sell holiday 
  • Target related bonus 
  • Company car / Car allowance 
  • Private healthcare 
  • Employee referral bonus scheme 
  • An investment in your learning, development and career progression 
  • Free on-site parking 

Key Responsibilities...

  • Be the primary point of contact for your allocated customers 
  • Building cross functional relationships will all levels of management within the public sector, including directors, sales staff, marketing, purchasing, finance and technical within each organisation to build a comprehensive network of key contacts 
  • Achievement of monthly, quarterly and annual sales targets including the renewal of existing contracts and the growth of your customer base 
  • Build and maintain strong customer relationships through regular contact and providing advice and guidance on relevant technologies and solutions 
  • Present recommendations for new solutions and services aligned to the needs of the customer 
  • Attend scheduled meetings with other members of the team, including Line Managers, to discuss potential pipeline and ongoing activity 
  • Maintain an appropriate level of knowledge of products, services and technological developments to be able to advise customers 

Skills & Experience...

  • Preference will be given to applicants with previous experience in an IT environment and have a track record of target achievement 
  • Understanding of public sector procurement arms and frameworks 
  • Ability to demonstrate knowledge and understanding of both cloud-based and on-premise infrastructure solutions with experience of Microsoft Azure and Office 365 
  • Committed to delivering first-class customer service and building a long-lasting trust environment 
  • Excellent communication skills 
  • Strong organisational and administrative skills 

Next Steps...

Email our Recruitment Team at [email protected] with your CV and a covering letter telling us why you are perfect for this role.

If you have any questions about this vacancy, please call 01299 873 873.

Apply for this role
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