Alex Rose

2nd Line Software Support Consultant

Quick Fire:

My last meal on earth: Steak and ale pie and chips

The album I’d take to a desert island: Coldplay Greatest Hits

The movie I could have on repeat: Green Street

On my bucket list: To see Wolves win the Premier League / England win the World Cup

At OGL, I’m responsible for…

Speaking to customers and internal staff and assisting them with queries on Profit4 software. This will vary from new processes they want to implement into their business using the software or discussing new features that would help take their business to the next level.  

The thing I’m most proud of in my job is.…

Progressing to 2nd Line after starting as a software support apprentice and recently completing my level 2 AAT qualification.

People may not know that in my role…

I stay in regular contact with our sales, delivery, and development team so we are all aware of what is going on, which enables us to provide the best customer service that we can.

Before OGL I…

Was at high school – OGL has been my life ever since.

What I like most about working at OGL is… 

Speaking to lots of different customers everyday and being able to assist them where I can.

The best career advice I’ve been given…

Is that the world is my oyster but I have to remember to remain grounded – then anything is possible.

When I was growing up, I wanted to be…

An airline pilot.

Away from the office you’ll find me…

Watching Wolves or at the pub.