Managing Director
Eltham Welding Supplies
Eltham Welding Supplies has been operating since the mid-eighties and the current family owners have run the wholesale and service business since 1993.
Supplying welding and cutting supplies, equipment, tools, workwear and safety gear, the Dartford based business has 2 branch locations, serving businesses and contractors across London and the South East.
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Long standing welding equipment wholesalers, Eltham Welding Supplies, have used OGL Software for over 10 years to help them run a profitable operation.
Prior to OGL Software, Eltham Welding Supplies used a 25-year-old software package called CS3 which lacked in technology development and advancements, the owner explained: "Anything would have been better than our previous system, but the technological leap is such that OGL Software is considerably better in every single aspect."
Having moved to OGL Software, the business relies on the system to run their daily operation and are confident they are in a stronger position to achieve their future goals including their aim to expand their workwear division, increase their online presence and grow their team.
Eltham Welding Supplies use OGL Software in all aspects of their business: "We use the software for our sales and purchase ledger, stock control, sales orders, purchase orders, invoicing and sales analysis.
"The difference between OGL Software and our old system is like night and day, so naturally there are a lot of ways the system has improved the way we work. Being able to jump from one module to another is great. For example, if you're putting on a sales order for a customer, you can easily also view stock records to see the last price paid."
"Other ways the system has improved our efficiencies include being able to raise purchase orders from shortages, managing all sales orders in one screen, the ability to export documents as PDF for print or to attach to an email, as well as being able to open documents in Excel is really handy and invoicing in large batches is made easy and quick."
Eltham's Managing Director states: "The best thing about OGL Software is that it's very robust. We don't get many anomalies and there is a lot of information that is easily accessed.
"The most important thing for a business owner is that their business system is secure and reliable and in all the years we haven't had any major problems. I would say to other business owners looking to upgrade their system and processes, is that a full ERP solution is essential to handling your full operation and it's worth paying for a reliable one, which OGL Software is."
Choosing the right software partner is important to the success and ROI of your ERP system implementation, this is why considering the supplier's reputation, development plans and support structure as well as the product features and functionality should be a priority.
Eltham's Managing Director concludes: "I've never come across an OGL member of staff that made me think that they lacked in knowledge in their field. All problems are addressed promptly and seen through to resolution. OGL Software is a good solid software and has a lot of modules and functionality which makes it flexible and appealing to different industries. OGL Software is always developing and has lots of add-ons."
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