Guide: How effective stock management improves customer service
Find out how to improve your customer service in this guide
As wholesalers, merchants, and distributors, managing your stock effectively is crucial to the performance of your business. Manually checking stock levels in your warehouse when customers are waiting on the other end of the phone will award you with a reputation you don’t really deserve.
Taking control of your incoming and outgoing goods can become a cumbersome task, especially as you scale. However, the benefits of utilising technology to manage your inventory goes beyond taking away the admin involved in keeping track, it can save you money, improve your customer service and even increase sales opportunities.
Stock changes constantly. Everyday day, week and month inventory is being delivered, restocked, returned, purchased, and sold which affects your inventory levels. This effects the service you can provide your customers and can be the difference between retaining a loyal customer and losing the sale. With complete visibility on your stock levels you can be transparent to your customers and improve your communication. Honest conversations, and avoiding disappointment early in the buying process, encourages trust between you and your customer, helping to build a stronger relationship.
Detailed in this guide are six benefits of effective stock management on your customer service and ability to meet customer demand. Together they show the importance of accurate and tight stock.
Simply fill in the form below to receive your FREE guide on improving your customer service with effective stock management, straight to your inbox.
We just need a few details...

Automate your processes to increase profitability with OGL Software
A flexible set of tools, solutions, and functionality for modern commerce.








Contact Management
Manage your customer, supplier & prospect data and interactions in a single, fully integrated platform. The OGL Software CRM will help you to secure new business & build great customer relationships.
Find out more >>
Multi-Channel Sales Order Management
Stay ahead of the competition with OGL Software multi-channel sales order management solution. Digitally transform your order management processes, from every sales channel for optimum efficiency.
Find out more >>
Integrated eCommerce
Easily implement a multi-channel selling strategy with Marketplace and eCommerce integration that will grow your customer base and increase sales without the extra admin.
Find out more >>
Stock Control & Management
Meet customer demands with stock control software that helps you to monitor, manage and optimise your stock levels so you can buy better and sell smarter.
Find out more >>
Warehouse Management
Maximise efficiencies with OGL Software WMS. Streamline your warehouse and stock processes to exceed customer expectations, improve reputation and increase profitability.
Find out more >>
Finance & Accounting
OGL Software takes care of all your financial processes within one central system, making sure your data is always accurate. Have a 360 degree view of your finances to make smarter decisions to drive growth.
Find out more >>
Reporting & Analytics
Monitor performance with real-time company and sales data so you can exceed targets and build a profitable future. OGL Software provides visual dashboards for personalised reporting and clear analytics.
Find out more >>Speak to our software experts
Looking for smarter and more effective ways to work? Book a free online, or on-site, consultation with our team of specialists to discuss your business goals and objectives. Call us on 01299 873873 or request a call back below.