How an ERP solution can support growth: Increasing sales opportunities
An ERP solution gives businesses, of any size and in any industry, a multitude of benefits that impact their bottom line. The biggest benefit of an ERP system is efficiency (as discussed in our previous blog - How an ERP solution can support growth: Improving efficiencies to increase profits) but once implemented the business can benefit from decreased admin work and a reduction in manual processes which frees up time is to allow staff to focus on marketing and business development.
ERP software gives businesses the tools they need to manage their sales process; initially by attracting new customers through more effective marketing, but also by helping you nurture new accounts to drive more sales opportunities. Management of your prospect data and tracking the customer’s sales journey gives your sales team the visibility they need to convert more enquiries to sales orders. We’ve outlined 5 key areas of an ERP software that help businesses to break new accounts and meet sales targets.
CRM
A fully integrated CRM gives your business a central database for all departments to work from so you can be confident that contact information is accurate. An accurate database means you can successfully profile customers and track history and notes on interactions with the prospect over their sales journey to give your team full visibility of any updates on their buying decisions. It allows your sales reps to build a strong relationship with contacts as they begin to build up history and knowledge about the prospect.
This knowledge base of information is crucial for creating targeted messaging for successful marketing. Your marketing and product messaging will differ depending on your audiences and a CRM will allow you to profile your prospect data based on business type, industry, company size, competitor information (or any other attribute you like) so you can maximise your marketing efforts and produce better performing campaigns.
Task Manager
There will be key actions that will determine where your prospects are on the sales journey and those actions need to be correctly followed up to ensure a deal is made. Having an integrated task manager will ensure you never miss an opportunity. Auto-create follow up tasks that remind sales reps to follow up an enquiry or make a call regarding a quote or to drop in with your new product offering. A task manager gives management the visibility they need to ensure they hit targets and never miss an opportunity.
Remote Access
Close deals quicker with access to the CRM, stock information and pricing when away from the office. Sales reps no longer to need call back to the office to get information about their prospect or to quote prices, they can access the ERP system from their tablet so they can view the contacts history, quote information and stock pricing to speed up the process of securing the deal.
Enquiries & Order Management
As your customer base and sales orders grow, it’s important to have a system in place that can effectively manage the process right from enquiry and quotes to order confirmation and dispatch. Without a seamless order management system, opportunities can be missed, orders can get lost and the business reputation can be damaged.
An ERP system gives you and your team the confidence that they can track enquiries, manage quotes and place orders knowing customer details and stock levels are correct. Delivering quality customer service is key for retaining the new business you secure.
Multi-Channel Sales Strategy
A key enabler for increasing profits and staying competitive is the ability to increase your routes to market and meet customer demands by offering a multi-channel experience. ERP software gives you the foundations to effectively manage quotes and orders from any channel, regardless whether it’s digital or bricks and mortar. This allows your business to increase your sales opportunities, target markets and geographical reach to help increase sales revenue.
Check out our next blog in the series - How an ERP solution can support growth: Adding value to existing customer accounts

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Contact Management
Manage your customer, supplier & prospect data and interactions in a single, fully integrated platform. The OGL Software CRM will help you to secure new business & build great customer relationships.
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Multi-Channel Sales Order Management
Stay ahead of the competition with OGL Software multi-channel sales order management solution. Digitally transform your order management processes, from every sales channel for optimum efficiency.
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Integrated eCommerce
Easily implement a multi-channel selling strategy with Marketplace and eCommerce integration that will grow your customer base and increase sales without the extra admin.
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Stock Control & Management
Meet customer demands with stock control software that helps you to monitor, manage and optimise your stock levels so you can buy better and sell smarter.
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Warehouse Management
Maximise efficiencies with OGL Software WMS. Streamline your warehouse and stock processes to exceed customer expectations, improve reputation and increase profitability.
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Finance & Accounting
OGL Software takes care of all your financial processes within one central system, making sure your data is always accurate. Have a 360 degree view of your finances to make smarter decisions to drive growth.
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Reporting & Analytics
Monitor performance with real-time company and sales data so you can exceed targets and build a profitable future. OGL Software provides visual dashboards for personalised reporting and clear analytics.
Find out more >>Speak to our software experts
To find out how our Profit4 ERP software can transform your business, arrange a call-back with one of our ERP Consultants.