360-degree visibility of your customers & prospects
Profit4 provides you with a complete picture of your customers, from their contact details to their order history.
Provide real-time updates on an order's status
Profit4 allows you - while on the phone with a customer - to quickly look up an order on the system and provide an accurate, real-time update on its status.
You can also use Profit4's integrations to provide customers with automated email updates on the status of their orders.
View all customer communications & tasks
Profit4 enables your team to record all communications and tasks relating to a customer.
This is particularly advantageous if you have more than one staff member dealing with a customer.
Provide accurate product information & availability
From the trade counter to the sales desk, your entire team can have access to detailed product information, including:
- Product availability (including orders due from your suppliers)
- Detailed product attributes
- Recommended substitutions for out-of-stock products
- Batch traceability for faulty products
Enjoy quick, easy-to-use dashboards
Get orders out faster & reduce human error
With Profit4's automated order processing and advanced stock-picking functionality, you can process orders and get them to your customers faster.
What's more Profit4 reduces the risk of human error, ensuring your fulfilment rates.
Access from any location
As a true Cloud solution, you can access Profit4 from any location via your internet browser.
This allows your customer service team to work from home and still access the same customer, sales and product information they would when working in the office.