• How your customer service team can use Profit4 icon#1
    Provide real-time order updates
  • How your customer service team can use Profit4 icon#2
    100% customer visibility
  • How your customer service team can use Profit4 icon#3
    Record all communications
  • How your customer service team can use Profit4 icon#4
    Get orders out faster
  • How your customer service team can use Profit4 icon#5
    Access from any location

360-degree visibility of your customers & prospects

Profit4 provides you with a complete picture of your customers, from their contact details to their order history.

Profit4 customer dashboard screen on a laptop

Viewing order information on a laptop

Provide real-time updates on an order's status

Profit4 allows you - while on the phone with a customer - to quickly look up an order on the system and provide an accurate, real-time update on its status.

You can also use Profit4's integrations to provide customers with automated email updates on the status of their orders.

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View all customer communications & tasks

Profit4 enables your team to record all communications and tasks relating to a customer.

This is particularly advantageous if you have more than one staff member dealing with a customer.

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customer service team person viewing past communications on a laptop
Profit4 product dashboard on a laptop

Provide accurate product information & availability

From the trade counter to the sales desk, your entire team can have access to detailed product information, including:

  • Product availability (including orders due from your suppliers)
  • Detailed product attributes
  • Recommended substitutions for out-of-stock products
  • Batch traceability for faulty products

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Enjoy quick, easy-to-use dashboards

Profit4 Product Dashboard on a laptop

Get orders out faster & reduce human error

With Profit4's automated order processing and advanced stock-picking functionality, you can process orders and get them to your customers faster.

What's more Profit4 reduces the risk of human error, ensuring your fulfilment rates.

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warehouse sending orders out for delivery
Profit4 user working from home

Access from any location

As a true Cloud solution, you can access Profit4 from any location via your internet browser.

This allows your customer service team to work from home and still access the same customer, sales and product information they would when working in the office.

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Last year we had a record year with our turnover up by 40%. We wouldn’t have been able to facilitate that growth without Profit4.

Anderson Electrical

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