Chief Commercial Officer
Claire steers OGL's commercial strategy, turning leads into loyal customers.
Can't remember, I've been here too long! I worked for a window manufacturing company when OGL cold called us and I kept the business card as I was in the process of moving house to Stourport and wanted a job closer to home.
At OGL I'm responsible for the Account Management Team who look after our existing customers as well as our New Business Team who bring new customers on board.
I review every software support contract for every customer to ensure they get value. We also collaborate a lot in the software department to compile tailored solutions for customers, be it training plans, integrations into other supporting packages or website developments.
Customer satisfaction and maintaining a happy and motivated team.
The people. I'm fortunate to have a fantastic supportive team who work together to achieve our goals and of course the customers; I've built up long standing relationships with many of them and have seen their children grow up and take on the businesses in some cases!
You're only as good as the team around you.
Mainly ferrying my children around from activity to activity, supporting my husband with his motocross team, pilates, skiing, reading, going out with friends and drinking gin or cocktails!
Cabin crew (I love travelling) and a writer.
Can't remember, I've been here too long! I worked for a window manufacturing company when OGL cold called us and I kept the business card as I was in the process of moving house to Stourport and wanted a job closer to home.
At OGL I'm responsible for the Account Management Team who look after our existing customers as well as our New Business Team who bring new customers on board.
I review every software support contract for every customer to ensure they get value. We also collaborate a lot in the software department to compile tailored solutions for customers, be it training plans, integrations into other supporting packages or website developments.
Customer satisfaction and maintaining a happy and motivated team.
The people. I'm fortunate to have a fantastic supportive team who work together to achieve our goals and of course the customers; I've built up long standing relationships with many of them and have seen their children grow up and take on the businesses in some cases!
You're only as good as the team around you.
Mainly ferrying my children around from activity to activity, supporting my husband with his motocross team, pilates, skiing, reading, going out with friends and drinking gin or cocktails!
Cabin crew (I love travelling) and a writer.
We provide UK businesses with the software to help you succeed
UK-based HQ & support
Established in 1976
1,000's of UK users
A focus on helping you grow
Full implementation & ongoing support
