Order Processing Team

Streamlined order processing to improve profitability  

From picking to packing, reduce overhead costs and improve productivity. Easily manage a multi-channel operation all from one centralised system that helps your team to deliver excellent customer service that outperforms the competition.  

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    Maximise productivity
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    Get orders out faster
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    Outperform the competition
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    Deliver excellent customer service
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    Easily manage multi-channel orders

Take control of your orders across all sales channels

With OGL Software, your order processing team can pick, pack and ship more effectively to improve KPI’s that’ll put you ahead of the competition.

Increase Sales Orders

The beauty of a more efficient sales & marketing team is an increase in conversion rates and a busy order processing team. An increase in orders shouldn’t mean an increase in admin. By automating key processes and removing duplication of tasks, the order processing team can handle an increase in volume without the need for more staff.

Placing an Order

Whether it’s your sales office, field reps, trade counter or digital commerce team, everyone is working from the same centralised system. This means you can rely on accurate stock data, pricing structures and customer information for effective order processing. OGL Software’s user-friendly interface also means new team members can use the system without weeks of training.

Integrated eCommerce

Introducing digital sales channels to your strategy is no longer a challenge with OGL Software. Your order processing team view online orders, from your eCommerce website or marketplace channels, just the same as any other order so they can be picked and shipped with no extra admin or duplication of work.

Integrated Accounts

Spending hours invoicing is a thing of the past. With fully integrated accounts your orders, no matter the sales channels, can be easily managed without hours of manually keying in handwritten orders. Plus, the order processing team can see which customers are on stop or have outstanding credit so they’re always proactive with customer accounts.

Stock Replenishment

You never want to say to your customers, ‘I’ll call you back’ because you’re unsure of your stock levels. Deliver a confident and professional service with clear visibility of your stock levels. Automate the purchasing process so your order processing team benefits from data-driven stock levels.

Picking & Packing

OGL Software enables tighter stock control for you to maximise warehouse space to improve picking times. From small to large businesses, our warehouse scanners and stock control software can make order processing more effective.

Carrier Integration 

Remove bottlenecks when dispatching with integrated carrier solutions that remove hours of manual address entries saving you precious resource for a more profitable order

Returns Management

Returned orders shouldn’t be costing you money. Using OGL Software you can assess the return and easily refund the customer, place the item back into sellable stock or deem the stock as unsellable without the endless admin.

Measure Success

Customisable dashboards and workspaces will give both team members and management the key pieces of data they need to stay on track and improve performance. Report on biggest sellers, top-performing products and your leakage and sales opportunities so you can make smarter decisions that maximise success.

Discover the power of OGL Software

The software that transforms your entire operations. See how our solutions will work for the roles in your business.

“Previously our efficiency in picking was unknown. When we first analysed our data, it took around 12.5 minutes [per pick sheet] and now we have that down to 107 seconds, which is fantastic.”  

NVC Lighting UK

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Software that works on every level

Connect all areas of your business with OGL Software Solutions