Sales Order Management

Advanced multi-channel order management software  

Take control of your orders from all channels in the prof.ITplus Order Management solution. The module that ensures you can provide a seamless customer journey from enquiry and quote, right through to the dispatching of goods.  

  • Sales Order Management  icon#1
    Multi-channel order management
  • Sales Order Management  icon#2
    Simple quote to order process
  • Sales Order Management  icon#3
    View profit margins on order
  • Sales Order Management  icon#4
    Auto allocate stock or raise Purchase Orders
  • Sales Order Management  icon#5
    Prompted up-sell & cross-sell opportunities

Intuitive sales order management, so you can stay competitive

Changes in customer demands and the need for multi-channel shopping in the wholesale and distribution industry mean that you need an efficient order process to stay competitive.  

prof.ITplus takes care of your order management process by having a Sales Order Management module that integrates seamlessly with all other modules in the ERP software, including Stock Control, Accounts & Invoicing, Purchase Order Processing and your eCommerce website.  

An Order Management System to improve business efficiencies 

Remove manual processes and costly errors from your order processing to improve productivity. Every stage of the order process is managed within prof.ITplus, ensuring your process is smooth, accurate and efficient. You can ship orders more quickly, keep on top of growing demand and offer excellent customer service with prof.ITplus. 

Right from the point of enquiry until an order is shipped, prof.ITplus gives you the support you need to stay on top of sales opportunities, meet customer needs and ship products out on time.  

Here are some of our Order Management features you can’t live without: 

  • Set reminders to chase up new business opportunities 
  • Create prompts at point of sale for cross-sell & up-sell opportunities  
  • View stock availability at multiple depots and auto-allocate stock at point of sale 
  • View your customers’ full order history and account details, including credit control limits and special customer pricing  
  • Raise Purchase Orders that are auto-allocated back to orders when they arrive  
  • Remove bottlenecks in your order process at order dispatch with the prof.ITplus carrier integration 

Manage your customer deliveries with ease

Whether you use your own vehicles to deliver customers' orders, or you use a third-party carrier, prof.ITplus has the functionality to streamline both. 

prof.ITplus integrates with a number of the most well-known carriers, meaning the system will send the relevant order information direct to a chosen carrier's system, saving you hours of repetitive data entry and reducing the risk of costly data errors. Most commonly we work with:


A Sales Order Process to enhance customer service

There’s more to staying competitive than just cost. Offer your customers promises you can keep with quality customer service at the point of order, no matter the channel, to ensure you retain business and win new customers with your expert reputation.  

Multi-channel order management

Whether you're taking manual orders over the phone, placing a re-order over email, taking an order at your trade counter or your customers are buying from your eCommerce website, Amazon or eBay account, prof.ITplus processes and manages all orders within a single platform. The integration between each channel and the prof.ITplus software means your stock levels, customer details, pricing and efficient order process is kept synchronised.  

Your sales reps can also place orders on the road with our Sales Order Processing app, ROAD. Field-based staff can handle quotes and orders remotely, accessing the same customer account and pricing information and stock availability that they would in the office. Instantly place orders on visits with your customers to improve service and maximise sales.  

“We now deliver 99.9% of customer orders complete, saving both time and money on delivery costs, which improves our customer relationship as they know we will not let them down. These improvements have led to greater profitability for us.” 

Mid-Warwickshire Cleaning Supplies

Read the full case study
Sales Order Management -icon-second-section

The ERP solution for wholesalers & distributors

prof.ITplus connects all areas of the business from CRM to sales orders, stock control, purchasing, accounting and reporting into one central system so you can take control of your order management.