"Innovation has always been central to ForgeFix’s approach and this applies as much to our service and support as it does to the products we offer. The launch of our new website reflects that. It can inform and assist our customers at every stage - from product specification and ordering through to after-sales support. Thank you to OGL for delivering exactly what we wanted, and more."
ForgefixWhaley Bridge Read more Case Studies
Website / eCommerce Integration
Ecommerce websites that drive business turnover up
- Grow your market indefinitely by going online
- Integrated fully with prof.ITplus
- Data is transferred with little user intervention
- Comprehensive online customer portal
- Reduce admin time with self-serve customer portal
- Online orders handled along with non-web orders
- Synchronised data flow between prof.ITplus and website
- All product information populated from prof.ITplus
- Updates will automatically display on the web
24/7 online business opening hours
Why restrict your revenue opportunity to typical 9 – 5pm office hours? Our fully-integrated ecommerce websites allow your customers to do business with you 24 hours a day, 7 days a week, 365 days a year. What better way to immediately boost your turnover?
Our websites are built with outstanding levels of customised functionality to reflect the way our customers choose to operate their business. Anything is possible from our team of expert web developers.
Seamlessly integrated across your business
Our ecommerce websites seamlessly integrate with our business management software system – called prof.ITplus. This means our websites have a comprehensive back-end system for dealing with online orders and enquiries. Data flows back and forth between the two ensuring that information in prof.ITplus and online is always accurate.
No duplication of data entry required
No laborious data entry is required for your website, our sites are designed to automatically gather information from within prof.ITplus – hassle free and 100% accurate.
You can set up each of your customers with an online portal where they can access their key account information, make payments, view bespoke pricing, access copy invoices, statements, proof of delivery and track current orders. Customers get the utmost of convenience – information is on demand and easy to access. And you get a much reduced admin workload as customers can answer a lot of their queries themselves by visiting the portal.
Provide readily available product information to help a new or returning customer make a purchase with you outside of standard office hours.
Brand image and professionalism
All of this whilst reflecting the desired brand image of your business and having all the features required for an outstanding ecommerce web experience.
Auto-populated online product profiles
An OGL website is driven by the product catalogue in prof.ITplus: a tick box per item will indicate if it is to be uploaded to your website for online sales. Simple!
Our team of developers are always looking at new ways to further enhance our customers' websites to deliver better customer service. We have a range of optional features that fully integrate with prof.ITplus to set you apart from your competitors.
Take a look, we think you will be impressed.
Effectively manage existing customers and prospects Impress your customers with personal service Contact details, enquiries, transactions and notes all in one place Incoming and outgoing emails auto-linked to CRM record Run targeted / segmented marketing campaigns through the CRM Manage prospecting and telesales activity effectively Sch...Find out more >
ForgeFix combines the power of prof.ITplus and ecommerce ForgeFix is a long-standing customer of OGL Computer who has been using prof.ITplus since 2008 when they upgraded from its predecessor, Prof.IT. The upgrade came about following ForgeFix’s recognition that it needed a new business software system to accommodate and mana...Find out more >
Significant time savings from efficient sales order processing Auto-sync of stock availability and pricing Reduce likelihood of errors as removes need for multiple data entry Process more orders without increasing staff overhead Stylish, modern interface for easy use Improve customer response times Realise the opportunities of selling through Ama...Find out more >