It’s easier than you think to switch from EDP
We've put together our frequently asked questions regarding switching to OGL Software from EDP. Find out more about the benefits of our software solutions to your business and why OGL is the software partner you need to drive your business forward.
Benefits you can't live without
Regular, free updates
Personal Account Manager
Friendly in-house support
On-going training even after go-live
On-premise or cloud hosted options
Your questions answered:
Do you struggle with your current EDP software?
Making the decision to switch to a new business software is overwhelming, but at OGL we take care of everything. We migrate your existing data and review your current business processes to ensure your company isn't disrupted in the switching process and allow you to reap the benefits of OGL Software straight away.
Reviewing your existing processes is important to be sure you're operating with the best software option for your company. You could be missing out on a system and whole host of features that could help grow your business.
At OGL, we pride ourselves on our 40 years' experience in the technology industry and believe our extensive knowledge and family-run business ethos is the reason we continue to be successful.
Our business software is authored and supported in-house, no third-parties are involved. Our business software is fully integrated and built with your needs in mind, including a variety of core modules, designed to meet the needs of your industry, so you can be sure OGL Software will work seamlessly with your business.
Our development team is always expanding and improving our software to meet our customers’ needs and have created modules we know will meet your requirements, including:
We make it simple to move from EDP
We understand the move from one business software package to another can be daunting and this is often the main reason businesses choose not to upgrade. But you won’t regret your choice with OGL Software.
We have a dedicated delivery team, with years of experience migrating companies from EDP, who will manage the process of migrating from start to finish and will be there every step of the way to make sure you’re comfortable and happy with the move. We also dedicate time before the move to fully understanding your business and the way you work so you can be confident that OGL Software will support your business the way you need it to.
Our expert Data Analysts will ensure your data history is transferred so you can continue the day-to-day running of your business, but this time only better!
Your key users will also undergo training on the system, which can be done either at OGL’s training facilities or on your own site. This means your team will have a good understanding of how everything works before you go live. We will even be on-site with you when you go live to help with any initial queries.
Better still, once the delivery team has moved you from EDP to OGL Software, your dedicated Account Manager is always on hand to make sure you’re getting the best out of the software. And we don’t stop there. Our team of Software Developers work continuously on further enhancements and improvements, which are rolled out every couple of months, free of charge, as part of your ongoing Software Support package.
We provide ongoing support
Without effective support for your software, your business can be left in a critical position that hinders your sales. The team behind OGL Software understands the importance of your software running smoothly at all times, which is why we’re rated so highly on our robust, reliable system.
Moving to OGL Software means that if you need support for your software - maybe a staff member is having problems changing something within the system - or you are experiencing technical issues, then our support team is on hand to assist. Better still, we don't sell our products using re-sellers, so right from the beginning of your journey, you'll always be dealing directly with us.
We have a dedicated in-house Support Team, including specialists in each area of the software and development, available to give you the best solutions and advice for your problems.
And if you just want to make sure you are getting the most out of the software then your Account Manager will be able to advise you.
Software features your business needs:
Fully Integrated CRM
Our CRM module gives you the ability to; email quotes with product images attached, profile customers for targeted marketing campaigns, track conversion rates for quotes to orders for account reporting. Plus, it seamlessly communicates with all other modules - for example, it enables you to view specific account information when inputting an order in the Sales Order screen. You can also record all external or internal communications regarding a customer account to ensure you deliver excellent customer service for your clients.
Management of quotes and orders should be simple, which is why our module allows you to: update and save special customer pricing, view stock in multiple depots, view current promotions and give visibility of up-sell / cross-sell opportunities, easily place customer re-orders, see leakage, know the profit margins for products to make price negotiation quicker, see credit control warnings and auto send order confirmation emails.
Stock Control & Management
Manually keeping on top of your growing product portfolio is time-consuming and open to errors which impacts heavily on profits. Our Stock Control module automates processes such as re-ordering stock based on minimum stock level parameters, making purchasing stock accurate and efficient. Other benefits include: advanced searching capabilities, supplier price imports, perpetual stocktakes, batch traceability to monitor expiry dates and link items for part dispatch.
Discover OGL Software
Find out more about OGL's Software Solutions and how they can help you to increase efficiencies, improve productivity, reduce over-head costs and boost profits.
County Industrial Supplies Case Study
“OGL’s pre-sale process was very thorough and comprehensive. The process was tailored to each member of staff and involving everyone was key to the purchasing decision as it gave confidence of the commitment at an early stage. Even as customers, we had not heard anything from EDP for 2 years and we were very impressed with the level of service from OGL.”
County Industrial Supplies