Profit4 allows you - while on the phone with a customer - to quickly look up an order on the system and provide an accurate, real-time update on its status.
You can also use Profit4's integrations to provide customers with automated email updates on the status of their orders.
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Profit4 enables your team to record all communications and tasks relating to a customer.
This is particularly advantageous if you have more than one staff member dealing with a customer.
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From the trade counter to the sales desk, your entire team can have access to detailed product information, including:
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With Profit4's automated order processing and advanced stock-picking functionality, you can process orders and get them to your customers faster.
What's more Profit4 reduces the risk of human error, ensuring your fulfilment rates are met..
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As a true Cloud solution, you can access Profit4 from any location via your internet browser.
This allows your customer service team to work from home and still access the same customer, sales and product information they would when working in the office.
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Profit4 will fully integrate with WooCommerce, Adobe Commerce, Shopify, BigCommerce, EKM Powershop and GOb2b websites.