“The software is easy to use & you can access lots of data to help drive the business forward"

A customer-focused approach

Created in 1905, Gemsec is proud of its history and prides itself on the wealth of experience and knowledge they’ve gained in the last century, but in order to stay competitive and drive the business forward, the company understands the importance of embracing technology.

Matt Notton at Gemsec explains, “we plan to continue to grow as a business in the future including expanding our team and premises”, which is why a robust ERP solution is key to helping Gemsec continue to deliver quality customer service and to future-proof the business.

Outgrowing Orderwise

Gemsec had previously used Orderwise as their business management system but, “the system was very basic so we outgrew the software because it couldn’t keep up with what we needed it to do."

"Having looked at multiple other options, we saw the longevity in OGL’s software and felt that the system could grow with us and support us. OGL Software does a lot more for us and helps us to continue to grow.”

Connecting all areas of the business

OGL Software is developed to help connect all areas of wholesale and distributor businesses to maximise efficiency and improve profitability. Gemsec benefits from just that and uses the software to seamlessly manage their order processing and stock control which allows them to deliver quality service for their customers.

Gemsec states they are “completely focused on providing high levels of service and customer satisfaction to the modern commercial environment and OGL Software helps us to run the behind-the-scenes processes to allow our team to focus on sharing their expert knowledge and experience of the industry to our customers.”

A vital tool, used at every stage

Gemsec's Matt Notton states “OGL Software is vital to our daily operations; we use it at every stage of our order processing plus for accounting, managing and communicating with customers and suppliers, stock control and tracking, trade counter and reporting on sales and company performance.”

“The stock management functionality means we are rarely out of stock of anything and we can easily track products to identify patterns and trends.”

Full visibility of business performance

The major benefit of using an ERP solution to connect all areas of the business is the wealth of data you can extract and analyse from every department and OGL Software gives Gemsec a 360-degree view of their business helping to continually drive the company forward.

“We extract reports on sales figures, stock movement and product availability so we know exactly how much we sell and what our best-selling products are.

"My favourite feature of OGL Software is the stock detail reports that give us so much information on each product’s history and projection that we can easily set maximum / minimum stock levels so we’re never over or understocked, helping cashflow and space management. We’d recommend OGL Software without a doubt because it’s so easy to use and the level of data you can extract has been so helpful to us.”

Gemsec's Matt Notton states “we would recommend OGL Software without a doubt. The software is easy to use, and you can access lots of data to help drive the business forward.”

In such a competitive industry, accurate and reliable data becomes vital in helping wholesale and distribution businesses highlight their areas of strength so they can maximise their potential and continue to grow and succeed.