Pricing Analyst
Gibb Tools
Gibb Tools is a leading, specialist tool supplier to the energy sectors.
They were founded in 1933 by by Iain Clark, supplying tools to the Oil and Gas sector in Aberdeen, but has grown and expanded into the shipping sector, with future plans to expand into the automotive industry.
Over the last decade, the large in-house stock, combined with high quality service has meant fast growth.
Did you know: the original colours of the Gibb Tools man were based on Hibs Football Club.
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Gibb Tools rely on the Sales, Stock Management and Accounts modules in OGL Software to ensure their fast-paced, ever growing company keeps on top of their large warehouse and high quality customer service.
Gibb Tools Pricing Analyst reflects: "[OGL Software] was recommended to us by a colleague, who was impressed by the software following his previous experience at another company."
Gibb Tools were looking for "a computer package that could combine the functionality of the several independent processes that we were currently operating and reduce our reliance on paper and manual entry". Before OGL Software was installed in 2016, the team was largely using a manual system, with the Accounts conducted using Sage 200 and Stock Management was handled using a bespoke system.
Prior to choosing OGL Software, Gibb Tools were looking for a system to create "a more automated and streamlined workflow". The business processes were largely paper-based, and the company needed a more reliable and streamlined system.
"Due to the high volumes of stock we deal with, we needed better traceability on stock movement. The reporting features in OGL Software have made it much easier to track customer trends and spending."
Centralising and automating their sales order processes was key to modernising their way of working. "With [OGL Software] sales orders are directly entered into the system, as opposed to written manually on paper. We now have much more visibility of stock levels, it's easier to collate purchase orders and all our information is kept centrally within the same system.".
"Using one system to manage everything and combine all business processes including, customer information, quotes, orders, stock management, pricing, analysis and accounts can minimise the time spent manually inputting and comparing data, freeing up staff to make better use of their time growing the business."
The automation of processes enables Gibb Tools to focus their time on the high-quality customer service they're known for as well as expanding their company to supply to other markets.
Gibbs Tools' Price Analyst explains: "The reporting features have greatly improved the efficiency of our work. Almost anything can be mass uploaded or downloaded from the system. It is much easier to track customer trends and applying customer special pricing is much more consistent than before."
"[OGL Software] has greatly improved the efficiency of our team, all of the OGL staff have been extremely helpful and knowledgeable… and I would definitely recommend it to others."
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