About Gibb Tools
Gibb Tools is a leading, specialist tool supplier to the energy sectors.
They were founded in 1933 by by Iain Clark, supplying tools to the Oil and Gas sector in Aberdeen, but has grown and expanded into the shipping sector, with future plans to expand into the automotive industry.
Over the last decade, the large in-house stock, combined with high quality service has meant fast growth.
Did you know: the original colours of the Gibb Tools man were based on Hibs Football Club.
The challenge
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Require one system to manage everything
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Looking to automate & streamline workflow
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Want to remove paper-based processes
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Offer a high volume of stock
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Need to track stock across multiple locations
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Want to track customer trends & spending
Joining forces with OGL Software
Gibb Tools rely on the Sales, Stock Management and Accounts modules in prof.ITplus to ensure their fast-paced, ever growing company keeps on top of their large warehouse and high quality customer service.
Following a recommendation
Gibb Tools Pricing Analyst reflects "[OGL Software] was recommended to us by a colleague, who was impressed by the software following his previous experience at another company.”
One system to manage everything
Gibb Tools were looking for “a computer package that could combine the functionality of the several independent processes that we were currently operating and reduce our reliance on paper and manual entry”. Before prof.ITplus was installed over 2 years ago, the team was largely using a manual system, with the Accounts conducted using Sage 200 and Stock Management was handled using a bespoke system.
“We now have much more visibility of stock levels, it’s easier to collate purchase orders & all our information is kept centrally within the same system."
Pricing Analyst
Gibb Tools
Improving stock traceability & management
Prior to choosing prof.ITplus, Gibb Tools were looking for a system to create “a more automated and streamlined workflow”. The business processes were largely paper-based, and the company needed a more reliable and streamlined system.
“Due to the high volumes of stock we deal with, we needed better traceability on stock movement. The reporting features on prof.ITplus have made it much easier to track customer trends and spending.”
Centralising and automating their sales order processes was key to modernising their way of working, “with [prof.ITplus] Sales Orders are directly entered into the system, as opposed to written manually on paper. We now have much more visibility of stock levels, it’s easier to collate purchase orders and all our information is kept centrally within the same system.”
"Using one system to manage everything & combine all business processes... frees up staff to make better use of their time growing the business."
Pricing Analyst
Gibb Tools
One, centralised system
Using one system to manage everything and combine all business processes including, customer information, quotes, orders, stock management, pricing, analysis and accounts can minimise the time spent manually inputting and comparing data, freeing up staff to make better use of their time growing the business.
The automation of processes enables Gibb Tools to focus their time on the high-quality customer service they’re known for as well as expanding their company to supply to other markets.
Utilising the reporting & analysis features
Gibbs Tools’ Price Analyst explains, “the reporting features have greatly improved the efficiency of our work. Almost anything can be mass uploaded or downloaded from the system. It is much easier to track customer trends and applying customer special pricing is much more consistent than before.”
The results
Increased
staff efficiency
Improved
customer satisfaction
Improved multi-location
stock tracing
Easily track
buyer behaviour
A fast, easy-to-use
interface
One system to
manage everything
Gibb Tools reflects on their partnership with OGL
"Using one system to manage everything and combine all business processes... frees up staff to make better use of their time growing the business."
"[OGL Software] has greatly improved the efficiency of our team, all of the OGL staff have been extremely helpful and knowledgeable… and I would definitely recommend it to others.”
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OGL Software is a leading UK ERP software company first established in 1976.
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