Closing Date: 13 November
Are you ready to support high-impact projects and help businesses thrive?
We are looking for an organised, highly experienced and proactive project co-ordination professional to help drive projects forward and act as the Senior Project Co-ordinator within our Software Delivery team. You'll co-ordinate projects from start to finish, including schedules, emails, resources and logistics, and support our Project Executives and Project Leaders to keep complex projects and customers moving in the right direction.
This role is ideal for someone who understands the value of organisation, communication and problem solving. You recognise that great project outcomes rely on strong administrative foundations. You're comfortable managing complex diaries, preparing reports and communicating on behalf of the team. Proactively chasing customers for outstanding information, sign-offs and approvals will be second nature, following up persistently but diplomatically, and escalating where necessary to avoid delays. You are tenacious and able to spot potential issues early and help find solutions.
As Senior Project Co-ordinator, you'll take ownership of the co-ordination of a portfolio of complex projects, working alongside the Project Executives and Project Leaders to drive delivery. You'll be the first point of escalation for our Project Co-ordinator, providing day-to-day guidance and support. You'll bring structure and consistency to how we run projects and play a key role in improving our project processes as we grow.
If you're organised, proactive and ready to play a key rolein supporting our team and our customers to succeed, this could be the perfectrole for you.
The role
The Senior Project Co-ordinator supports the delivery of Profit4 ERP implementations. Reporting to the Head of Delivery, you'll oversee the smooth co-ordination of installations and project activities, ensuring customers receive excellent service and clear communication throughout their journey.
You'll support our Project Executives and Project Leaders and act as the escalation point for the Project Co-ordinator.
What you’ll be doing
Project co-ordination
- Supporting Project Executives and Project Leaders in mapping out project plans, timelines and milestones for implementations.
- Scheduling project resource, managing diaries, emails and availability across the project team to ensure efficient resource allocation.
- Preparing and maintaining project documentation, ensuring timely customer sign-off on key deliverables.
- Producing customer communications such as project updates, go-live timelines and key date summaries.
- Facilitating communication between internal teams and customers to ensure alignment and smooth project delivery.
- Deputising for Project Executives and Project Leaders when required.
Team support & escalation
- Acting as the first point of escalation for the Project Co-ordinator, providing day-to-day guidance and resolving issues before they reach the Project Executives, Project Leaders or Head of Delivery.
- Supporting the allocation and prioritisation of co-ordination work so that workload and deadlines are balanced.
- Quality-checking project documentation, plans and customer communications produced by the co-ordination team.
- Providing cover for the Project Co-ordinator during absence.
Reporting, risk & commercial
- Monitoring project progress via time logs and project notes and producing regular status reports with RAG ratings.
- Maintaining risk, issue and action logs, and raising risks or issues promptly to relevant stakeholders.
- Tracking project resources against budget and flagging out-of-scope requests to the Project Executives and Project Leaders.
- Supporting milestone signoffs that trigger customer invoicing.
Process improvement
- Developing and improving project templates, tools, diary management procedures and ways of working across the team.
- Bringing consistency to how projects are run, so customers receive the same quality of experience on every project.
What we’re looking for
Essential
- A proven track record of coordinating complex projects.
- Experience supporting, mentoring or supervising project co-ordinators.
- Experience in a customer-focused role, ideally involving project co-ordination, installations or technical delivery.
- Expert use of diary management systems, including Microsoft Outlook and Teams.
- Strong commercial awareness, including an understanding of project budgets and scope.
- Strong written and verbal communication skills, with confidence in dealing with customers, colleagues and third parties.
- Excellent organisational skills and the ability to manage multiple schedules, tasks and competing priorities.
- A proactive, solutions-focused approach with strong attention to detail.
- Comfortable working in a fast-paced, dynamic environment.
- Competence with Microsoft Office and project management tools.
- As occasional travel to customer sites may be required, applicants must hold a full driving licence valid for use in the UK (minor endorsements will be considered on an individual basis).
Desirable
- Experience of ERP or software implementation projects.
- Knowledge of the wholesale and distribution sector.
- A project qualification such as APM Project Fundamentals (PFQ) or PRINCE2 Foundation.
- Experience of improving or standardising team processes.
Why OGL Software?
OGL Software is a leading ERP provider for UK stockists, wholesalers, and distributors. With over 50 years of experience and our recently launched Profit4 platform, we’re growing fast, and we want you to grow with us.
At OGL, you’ll enjoy:
- A dynamic, collaborative environment where your work has a direct impact
- The chance to co-ordinate projects that drive real business growth
- A supportive team that values innovation and continuous learning
- Hybrid working options and opportunities for professional development
Benefits
At OGL, we believe in creating a workplace where our employees feel valued and supported. Alongside the standard benefits you’d expect, we offer a few extras to make your work-life balance even better:
- Hybrid working opportunity available after probationary period
- 25 days of holiday plus 8 bank holidays
- Opportunity to buy and sell holiday
- Private healthcare
- Support for your learning, development and career growth
- An employee reward board to recognise great work
- Company social events to bring the team together
- A referral bonus scheme for employees
- Free on-site parking
Apply today and let’s build something great together.
Email our Recruitment Team at careers@ogl.co.uk with your CV and tell us why you are perfect for this role. If you have any questions about this vacancy, please call 01299 873 873.
We reserve the right to close any vacancy from further applications when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
