Annaliese Oliver

Software Customer Co-ordinator

My favourite five

Song: Too many to choose from!

Food: All food (mainly Italian & American though)

Childhood memory: Spending time with my grandparents

Animal: Dog

Holiday destination: Orlando, Florida

Can you tell us about your job role?

My main responsibilities include providing support to our Software Account Managers and to customers when the Account Managers are out and about. I book all of the Account Managers meetings and I also handle ongoing projects we have as a team, among other duties.

What is your average day like?

Busy! Every day is different, but I also make sure to start the day with a huge cup of herbal tea! Generally, I speak to customers regarding queries and to book meetings. I also like to keep in contact with Matt, Martin & James while they are out on the road. I balance this alongside any projects we are currently working on and ensuring everything is as up-to-date and organised as can be.

What is your career background?

I always knew organisational and business roles would be best suited to me, but I had never directly worked in IT before this job. I actually worked in car insurance for 3 years and completed a Business & Administration Apprenticeship before joining OGL.

What do you enjoy most about your job?

I am a very chatty person, so I enjoy speaking to a variety of people throughout my day.

How do you like to spend your time away from the office?

I have just moved in to my first home, so lots of cleaning and food shopping at the moment! Apart from that, I love seeing friends and family, going to restaurants and the cinema!

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