My Favourite Five:
Food: Full English Breakfast
TV show: Power or Breaking Bad
Film: Rise of the Planet of the Apes
Song: I will listen to pretty much anything, but Calvin Harris would be my favourite artist
Childhood Memory: Going out into the middle of Edgbaston after watching an England Test Match
Can you tell us about your job role?
I work in the CyberGuard Account Management Team where I currently manage all the anti-virus and CyberGuard renewals. I'm also responsible for attending customer meetings to have discussions about all their additional CyberGuard products and services. Within the meetings I focus on how they can keep their businesses protected and secure.
What is your average day like?
Everyday is varied at the moment! However, a lot of my time is focused on making sure that our customers' anti-virus renewals are managed, and that they use the latest technology and products to protect them against the most advanced threats.
What is your career background?
My career is still in its early stages. After leaving school I started an IT apprenticeship with a small managed service provider in Bridgnorth. After three years there, and gaining Level 3 and 4 diplomas in IT Systems and Principles, it was time for a new challenge. Having enjoyed visiting customers to provide IT support and with a growing interest in sales, the Account Manager role at OGL / CyberGuard really appealed.
What is the most common question you get asked?
Why should we move to Carbon Black?
What do you enjoy most about your job?
The most enjoyable aspect is visiting customers and being able to see them learn how we can help protect them from the latest cyber threats, and ultimately, create a cyber security strategy for their business.
How do you like to spend your time away from the office?
During the summer months most of my time is spent playing cricket at Bridgnorth CC. I am also a big horse racing fan, so time not spent at the cricket, is usually watching the racing.