About Fine Agrochemicals
Fine Agrochemicals is an international business selling Plant Growth Regulators (PGR’s) for commercial fruit and flower production companies in over 40 countries. Formed in 1983, they employ over 30 staff operating from five different countries with their head office based in Worcester. The company invests heavily into researching the development of PGR’s to help growers produce top quality crops in line with their customers’ needs. Fine Agrochemicals is a global leader in the field of PGR’s and estimate their turnover to be in excess of £25 million by 2020.
Number of Employees: 30 (in 5 different countries)
Partnered with OGL since: 2004
Company Location: Worcester, West Midlands
Company Website: www.fine.eu
OGL helps international company through significant growth
In 2004, Fine Agrochemicals’ Finance and Administration Director knew he needed a well implemented IT infrastructure to help expand the company’s international portfolio. He commented on how OGL first started working with Fine Agrochemicals over 10 years ago, “I worked with OGL at my previous employer and when I started working for Fine Agrochemicals I knew that OGL could take the company to the next level. It’s a scary process switching IT providers and we needed the assurances of guaranteed service levels and the technical expertise required to solve any problem, and I knew OGL could deliver, which they have.”
Over the past 10 years Fine Agrochemicals has developed a wide-ranging partnership with OGL. “OGL doesn’t just offer us IT support they also supply our hardware. We have four servers at our head office in Worcester which are all supplied and maintained by OGL so it saves us any headaches.”
Fine Agrochemicals also takes advantage of OGL’s Platinum IT Support package which encompasses numerous benefits including unlimited telephone support and a four hour onsite response time by an engineer. OGL offers a range of tiered support packages that can be individually suited to businesses with varying IT needs.
Fine Agrochemicals has also seen a substantial rise in productivity since using OGL’s suite of cloud services, including cloud backup and recovery.
“Being an international company, we have vast amounts of customer data which is imperative for our business. Recently, our data server got infected by the CryptoLocker virus which could have been disastrous if it wasn’t for OGL’s data recovery service. It really proved its worth and our data was recovered. Cloud technology has had a significant impact on our direct productivity, the fact that we are guaranteed less than 0.1% system downtime has enabled the company to achieve ambitious growth targets.”
Being a global company can come with its own challenges. Previously, Fine Agrochemicals faced the issue that employees and customers located in multiple time zones needed to have constant access to company data. OGL’s suite of hosted services has helped them overcome this. “Reliability of both hardware and software is an absolute must for our company as our employees are working in numerous time zones, therefore accessing data 24 hours a day is crucial. We now have remote access on multiple devices.”
Fine Agrochemicals future looks encouraging. With continued growth they are reinvesting into research and development to expand their portfolio of products, together with obtaining registrations for existing products in new countries. With an expected turnover in excess of £25 million by 2020, things are looking promising and they will continue to be supported by OGL.
“We are looking forward to a future with OGL. They have proved to be a reliable and tested IT solutions company which has supported the growth and complexity of our business.
“Being the Finance and Administration Director of the Company it has freed up my time and allowed me to focus on my primary function of controlling finances. We have had a business relationship with OGL for more than 10 years, they are a trusted partner and they constantly provide the technical expertise and infrastructure we need. This is why I have no hesitation in recommending them to any new clients.”
How can OGL’s cloud services help your business?
- Reduction in hardware maintenance costs
- Reduced demands on internal IT resources
- Reduced environmental impact, reduced power consumption and lower utility costs
- All costs included in the monthly fee. Easier budgetary management
- Scalability to meet the growing demands of your business
- Maximum security for your data hosted in our UK tier IV-aligned data centre
"OGL is a trusted partner who has supported us through a period of significant growth and they continue to provide the technical expertise and infrastructure to support any SME, which is why I have no hesitation in recommending them to any new clients."