IT Support
- Home
- IT Solutions
- IT Support Services
- IT Support
Reliable IT support solutions, relevant to your business
Whether you need remote IT support, a 4-hour on-site response or out of hours assistance, we specialise in offering bespoke business IT support packages. Our IT solutions are tailored to meet your business needs and your available budget.From disaster recovery and cloud computing, to enhanced cyber security services for your peace of mind, we will take away the stress of IT…
-
Direct support from our service desk via phone, email, remote access login or in person
-
Managed services from a team of qualified engineers with a wealth of industry knowledge
-
Multiple IT Support packages to suit your business needs
-
Cost-effective and stress-free IT support
-
Friendly, fast and professional customer service
Ensuring your IT infrastructure is working to its optimum performance can be demanding on your internal resources. Whether that’s business-critical equipment such as servers, firewalls etc, or end user equipment enabling your staff to work effectively, you need an experienced IT solutions provider to facilitate it.
The health of your IT infrastructure also requires someone in your business (maybe that’s your IT Manager) to maintain a wide spectrum of knowledge to stay up to date with all the latest technologies, whilst juggling constant demands from your staff to fix their individual IT problems.
That’s why you need an experienced IT support company like OGL Computer. Our UK-based technical support engineers have a wealth of knowledge and experience spanning all the latest technologies. They are an experienced team of highly qualified professionals who can provide rapid and effective resolutions to all your IT problems, whether you have an on-premise IT infrastructure or you are using cloud solutions.
Dedicated, qualified and friendly IT experts
Over the years, we’ve listened to valuable customer feedback to strategically align our teams and prioritise your support queries within a package to suit you. Our engineers are keen problem solvers who have been through extensive internal training programmes to achieve high levels of qualifications and meet the stringent requirements of some of the industry’s highest accreditations.
We are proud of our team of experts, and invest heavily in their continuous development. Our goal is to ensure they deliver the highest standards of IT support services to our customers.
Our IT Support services go beyond just reacting to problems; we can also help with time-consuming end user administration such as password changes and setting up new users.
We are a recognised Microsoft Partner
We have built up a strong relationship with Microsoft over the past 20 years, ensuring our engineers are highly skilled and knowledgeable on the wide range of Microsoft’s products. We also have direct access to Microsoft’s own support teams. This allows us to cut out the distributor and give our customers a faster, more effective resolution to any Microsoft issues.
Retainers
For those businesses that require a flexible support contract to ensure reliable cover for your business critical equipment as well as provide enhanced cyber security cover with guaranteed rapid response times, we are able to offer a combined pre-paid retainer contract, delivered in conjunction with our sister company, CyberGuard, to give customers access to proactive and reactive services from OGL’s experienced IT support teams as well as CyberGuard’s specialist SOC (Security Operations) team.
Learn more about our IT support packages
Speak to one of our IT experts to understand how outsourced IT support from OGL can improve your operations and ensure greater business continuity.
Read the full Success Story here"We understood that if we wanted to improve as a company, OGL was the right fit for us. We are now confident in our IT support and are looking to the future."
C Brandauer
Having been in the industry for over 40 years, we value the relationships we’ve developed with our partners. We are proud to share a unique relationship with Microsoft, a special partnership we’ve had for over 20 years. During the las...
OGL’s proactive rather than reactive support is key to Lanemark’s success Back in 2013 OGL won the business of highly respected heating company, Lanemark Combustion Engineering, to provide all their IT support ...
Outsourcing your IT could prove to be a very shrewd move indeed. We know that IT is a headache for a lot of businesses, but here at OGL that’s what we live and breathe. We know that outsourcing your business IT could be the smartest m...

Cost-effective IT Support services
Modern, relevant IT services to keep your business running smoothly…






IT Support
Friendly, professional and stress-free IT support, delivered to your business over the phone, email, via remote login or in person.
Find out more >>
Proactive On-Site Support
Minimise the risk of user downtime and poorly performing equipment with proactive management of all IT tasks for your business.
Find out more >>
Remote Monitoring
Optimal performance is essential for any productive business. Minimise the risk of costly IT downtime with continuous monitoring of your servers to identify early warning signs and issues before they impact your business.
Find out more >>
Patch Management
With various packages available to suit your needs, our fully managed service ensures regular updates to keep your devices updated, stable and secure, all carried out remotely so there’s minimum disruption to your business.
Find out more >>
Hardware Disposal Service
A safe, secure cost-effective and environmentally friendly way to make space in your server room and clear out any old PCs, laptops, printers, photocopiers, servers, fax machines or peripherals.
Find out more >>Speak to our experts
Looking for smarter and more secure ways to work? Book a free online, or on-site, consultation with our team of specialists to discuss your business goals and objectives. Call us on 01299 873873 or request a call back below.