The benefits of working with a Microsoft Tier 1 Partner


Posted on: 26 February 2019
By: Jamie Turvey, Marketing Executive

Having been in the industry for over 40 years, we value the relationships we’ve developed with our partners. We are proud to share a unique relationship with Microsoft, a special partnership we’ve had for over 20 years. During the last two years, we’ve become a prestigious Microsoft Tier 1 Partner, an exclusive accolade for businesses in the UK.

But what does this actually mean, and what are the benefits for our customers?

What is a Microsoft Tier 1 Partner?

It’s not easy to become one, and membership is limited! In order to achieve a Tier 1 partnership, it takes a considerable amount of time and effort. Our staff have gone through rigorous training and exams in order to be able to offer certain key services that help us become a Tier 1 Partner. 

In order to achieve this status we must prove we offer more than simply re-selling Microsoft products, but also offer fully managed services around these products.

We also must become experts in Microsoft Azure and be able to consistently and reliably answer any support questions when it comes to cloud computing.

As a Microsoft Tier 1 partner we are recognised as a recommended reseller for Microsoft products and services. It demonstrates that we’ve invested heavily into our infrastructure to deliver the quality of service that Microsoft demands.

How does OGL being a Microsoft Tier 1 Partner benefit you?

Being a Microsoft Tier 1 Partner allows OGL to offer our customers some real benefits…

Priority Support

This may sound like a crass overused statement but being a Tier 1 Partner really does enable us to offer this. In an industry where time is precious and your support issues need to be answered quickly, we have direct access to Microsoft. Tier 2 Partners work indirectly with them, which could cause downtime and delays.

Better Service

Working with a Microsoft Tier 1 Partner can improve business efficiency with Public Cloud, Private Cloud and IT services, as everything is coordinated from a single provider who understands exactly what Microsoft can offer to suit your business’s needs.

Being supported by a Tier 1 Partner can also increase productivity as we offer customised managed solutions to meet your requirements.

Extended product ranges in one place

Over the years we've realised that not every business is the same and no one product can solve everyone's problems. We make it our mission to listen to businesses and to understand their IT concerns, so we can offer the right solution to help solve their problem. A huge benefit of being a Tier 1 Partner is that it allows us to sell a whole range of Microsoft products and services all in one place. This eliminates the confusion or hassle for customers of trying to coordinate multiple Cloud solutions with multiple providers. Whether your business needs Public Cloud, Private Cloud or a combination of the two, working with a Tier 1 Partner means you’ll get the solution you need to suit your business’s requirements.

Get in touch…

If you are interested in upgrading your IT infrastructure by using any of our Cloud products, or you wish to talk more about our Microsoft Tier 1 partnership, you can email us here: www.ogl.co.uk/enquiry/291, or alternatively, you can call us on 01299 873 873 and an IT Solutions expert will be happy to help.

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