About BTP

The challenge

  • Current bespoke software is difficult to use

  • Looking to grow & require scalability

  • Require stock control and invoicing integration

  • Have proccesses unique to their industry

  • Wish to easily access buyer history

  • Need to meet the demand of customers who need products urgently

Joining forces with OGL Software

Needing a system that supports growth

Bearing Transmission and Pneumatics Ltd pride themselves on their efficient, reliable and consistent levels of quality customer service. 

The Branch Manager states “Prior to working with OGL we had support from a small company who had designed us a bespoke system. The system had become difficult to use following a period of business growth and we were looking for something that fitted our size and processes better. Our supplier suggested we take a look at three different ERP systems (one being pOGL Software). After reviewing the systems, we chose OGL Software as it was best suited to our needs.”

“The CRM module helps us to see our customer buying history which we find extremely useful in ensuring we do not miss key sales opportunities"

Branch Manager

BTP

Meeting their sector's unique needs

A strong reputation in the industry

BTP's Branch Manager states "OGL Software is used heavily in our industry and is proven to help businesses and work effectively."

"It has a much easier interface than our previous bespoke system. Every process we have that is specific to our line of business fit perfectly with the way OGL Software works."

Improved integration & processes

"We needed to make sure the integration between stock control and invoicing worked well, thankfully OGL Software has helped us with this. We had a few processes that we would consider to be difficult for a system to comply with, however due to OGL working extensively with businesses that supply the Hydraulic and Pneumatics industry, their system fit our processes perfectly."

"Every question that we asked regarding our unique processes was met with an explanation on how OGL Software could work with us and examples of how other businesses in our industry work with the system.”

"The system has also helped us greatly with stock control as we can forecast what we will be selling. We have customers that need products urgently due to their line of work and OGL Software has helped us to meet their demands."

Branch Manager

BTP

Improving customer service

Full visibility of customer's buying history

BTP's Branch Manager states “the CRM module helps us to see our customer buying history which we find extremely useful in ensuring we do not miss key sales opportunities and the accounts module has also been very helpful in enabling us to streamline customer transactions."

Improving stock forecasting

"The system has also helped us greatly with stock control as we can forecast what we will be selling. We have customers that need products urgently due to their line of work and OGL Software has helped us to meet their demands. We can go into each individual customer history and see past orders which helps to streamline the order process and gather information quickly. This has enabled us to work more efficiently than we had done previously and provide a good level of customer service."

The results

Enabled business
Enabled business
growth
Increased
Increased
efficiency
Improved
Improved
customer satisfaction
Improved
Improved
stock forecasting
Visibility of
Visibility of
buyer history
Easy-to-use
Easy-to-use
interface

BTP reflects on their partnership with OGL

"We chose OGL Software as it’s a tried and tested system that’s proven to work in our industry, we’ve many suppliers and customers that use it."

“Speed and efficiency is key in our business and it is what we are known for in the industry. OGL Software helps us to supply quality products to our customers in a timely manner which then generates repeat business, OGL Software being so simple to use has made a positive impact on everyday life.”

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George Lodge & Sons

George Lodge & Sons

George Lodge & Sons attributes 50% turnover increase to OGL’s prof.ITplus Until 2005, George Lodge & Sons was predominantly a paper-based organisation with only a select number of functions computerised. Striving for efficienc...

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About OGL

OGL Software is a leading UK ERP software company first established in 1976.